Frequently Asked Questions
Where are Feyz Farm products produced?

All our products are manufactured in our farm and production facilities in Karacabey, Bursa, in compliance with high hygiene and quality standards.
What kind of meat is used in your products?

We use carefully selected, high-quality beef in our products. Every stage is meticulously controlled.
Do your products contain additives?

Product contents vary by product. Ingredients and allergen information are provided on each product's detail page.
Are your products halal?

Yes. Our products are manufactured in accordance with relevant legislation and production standards.
How are orders packaged?

All our orders are carefully packaged to preserve the freshness and quality of the products.
How long does it take for my orders to be shipped?

Your orders are prepared and delivered to cargo as soon as possible, depending on the workload.
Are your products sent frozen?

Shipping methods may vary depending on the product. Information regarding product storage and shipping can be found on the product pages.
Can I place a bulk or corporate order?

Yes. We offer special order solutions for restaurants, businesses, and bulk purchases.
How should the products be stored?

The recommended storage conditions for each product are stated on the packaging and on the product detail page. It is recommended to store the products under the specified conditions.
Where can I find the ingredient information for your products?

You can find information about the ingredients, allergens, and usage of all our products on their respective product pages.
Is the cold chain maintained during shipping?

Yes. Special packaging and the necessary logistics processes are applied to maintain freshness for suitable products.
Can I return or exchange this?

Due to the nature of food products, return and exchange conditions may vary. For detailed information, you can contact our customer service.